Technical Issues & Support

32. Music is not playing. What should I do?
Check your internet connection, volume, and connected device.

33. The app closes unexpectedly.
Update the app and restart your device.

34. I can’t hear any sound.
Check system volume and selected audio output.

35. Why does the music repeat?
Playlists include many hours of content and are updated regularly to reduce repetition.

36. How do I reset my session?
Log out and log back in.

37. Can I set different volumes per zone?
Yes. Pro and Business plans allow independent control per zone.

38. What should I do if an unexpected error appears?
Restart the app. If the issue persists, open a support ticket.